Help! My site broke! How can I fix it?
If you have just activated a snippet and now your entire site has crashed, leaving only a white screen or an error message, don't panic! We have a feature built just for this purpose, and it's called safe mode. While safe mode is active, all snipp...
My site looks strange and I think a snippet is to blame
Be sure to check your snippets for errors before you activate them, as a faulty snippet could bring your whole site down. If your site starts doing strange things, deactivate all your snippets and activate them one at a time. If a faulty snippet h...
I'm getting a 403 error when saving snippets
Receiving a 403: Forbidden error when attempting to save snippets through the WordPress dashboard seems to be often caused by the Apache mod_security module. If this is an error you are experiencing, the first step is to check whether you are usin...
License Activation Issues
In some cases, a license activation can fail unexpectedly without showing any errors. Typical symptoms: The license activation page refreshes without anything happening. The Activate button gets “stuck,” and nothing happens. Here are the most co...
